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Morning Mindset with Paul G. Markel


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Feb 14, 2018

Tact means that you can deal with people in a manner that will maintain good relations and avoid problems. It means that you are polite, calm, and firm. Begin to develop your tact by trying to be courteous and cheerful at all times. Treat others as you would like to be treated.


Episode Transcription

[INTRO]

♫ Trenches by Pop Evil ♫

*Alex*

Welcome to Morning Mindset. A daily dose of practical wit and wisdom with a professional educator & trainer, Amazon best selling author, United States Marine, Television and Radio host, Paul G. Markel. Each episode will focus on positive and productive ways to strengthen your mindset, and help you improve your relationships, career goals, and overall well-being. Please welcome your host; Paul G. Markel.


*Professor Paul*

Alright, let’s get back into it. The Marine Corps Leadership Traits, I hope you guys are enjoying this series. I am certainly enjoying being able to offer you this information, as I said I learned this, this is something that was taught to me… ah man as I look at a calendar, like 30+ years ago now. At least 30 years ago I was a Lance Corporal in the United States Marine Corps, learning the Leadership Traits. Infact I took a M.C.I., Marine Corps Institute Manu- or not Manual *Laugh*, a Marine Corps Institute Module on Leadership.

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Alright so where have we been? We went to JJ, and then the DID, now we’re at the TIEBUCKLE part of it. I know that doesn’t make sense but stick with me, and if you are a boss, if you are a business owner, if you are a leader and you want to help other people be leaders, I hope you are using this to your advantage. The T is Tact, oooooh. Tact means that you can deal with people in a manner that will maintain good relations and avoid problems. It means that you are polite, calm and firm.

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Hmmm, this one right here, Tact, the ability to have Tact. If you guys have heard of that, unless you’re a young crumb cruncher and you’re still in school. “Telling someone to go to Hell and having them looking forward to the trip”, that is Tact *Laugh*, and many people confuse Tact, it says in the description it says “You are polite, calm” then it says “and Firm”. Many people confuse Tact by thinking it means you have to be meek, you have to be subservient, be a what you would say… a very quiet person. Tact doesn’t mean that you are a quiet, meek, subservient person, it actually means that you are relaying the information that needs to be relayed, you are dealing with the situation that needs to be dealt with, without making the other person angry.

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When it comes to being a leader, this is an extremely valuable trait, and why is that? Well because, and especially… human beings have always been this way, especially in our modern era where everyone’s all wrapped up in their feelings right? “Well I know I was wrong, but the way he pointed out me being wrong, it made me feel bad, it hurt my feelings.” Okay, Tact means that you can tell someone that they’re wrong, or they have an area for improvement, or they need to improve. They need to do something better, on time, what have you, without getting them all bunged up and making them feel like an idiot.

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I’ll give you a good example, there is this thing called a Compliment Sandwich. You know what a Compliment Sandwich is? A Compliment Sandwich is something a lot of coaches use, my Starting Strength coach uses the Compliment Sandwich, and a Compliment Sandwich is this, something like; You’re doing really well, I appreciate all the effort that you’re putting in. You need to focus harder on your squat technique, and get deeper into it. But keep going because I’m proud of where you are now and where you’ve come from.

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So you give them a compliment, you give them a critique, and you give them a compliment again. Ergo, the Compliment Sandwich, and when you do that people will come out on the other end realizing that they need to improve something, or they need to modify their behavior, or they need to modify the way they’re working or performing, but they don’t feel like a complete and total idiot. *Laughs* Now what does the Marine Corps say is a good way to improve your Tact? Try to develop your Tact by trying to be courteous and cheerful at all times, treat others as you would like to be treated. Now isn’t that the golden rule? That’s the golden rule we were all taught in Sunday school, right? I know I was. Treat others like you would like to be treated yourself.

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Super simple, but Tact is very difficult, especially when you become frustrated. How many of you have been in a situation where you had someo- Children. Or someone who works for you, or someone you’re trying to coach or teach or what have you. You explain something, and you think that you have done a really good job explaining that thing. You think you have done a really good job communicating your desires to whoever it happens to be, children, students, workers, what have you. Then you turn around, leave, come back and learn, they didn’t do that at all. They completely missed the point, they are not doing what you said needed to be done. They’re not following your instructions, so it’s very easy to become frustrated, and to let that frustration show.

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Now I know that my beloved spouse is going to listen to this episode at least at one point in time, and she’s going to come to me probably and say “Ha! You’re talking about Tact, how should-”, yeah, I know I need to work on my Tact. Hence the reason I’m doing these, and from a completely and totally selfish standpoint, when I do the Leadership Traits, when I re-examine them myself, it gives me the opportunity to focus on my own Leadership Traits, and to realize where my shortcomings may happen to be. Now you may be fantastic, you may be one of those coaches who has their compliment sandwich down pat, and you can tell people to go to hell and have them looking forward to the trip.

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If that is you, congratulations, but I know that a lot of folks out there need to work on their Tact. How do you get people to make corrections, and take self improvement, do things the way that you know they need to, as a Leader, without making them frustrated or making them feel angry at you, or ashamed or whatever. Whatever emotion they happen to be using at the time, they’re attaching themselves to. So, Tact. Deal with people in a way that maintains relations and avoids problems, be polite, be calm but also be firm. This kind of goes back to our Decisiveness, during our previous episode. Decisiveness not only means saying and doing what you mean, and being direct about it, but also being firm.

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This is what we’re going to do, and here’s why, and I’ll tell you why but I’m not kidding. I’m not Charlie Brown, we’re not being wishy-washy here, just because I was polite and just because I was calm about it, doesn’t mean that I wasn’t serious. So when you exercise Tact, you’re polite, you’re calm, but everyone should know that you’re very serious about it. So there you go. Try to develop Tact by trying to be courteous or cheerful at all times or whenever possible. Treat others as you would like to be treated yourself. Alright folks, that brings us to the end of today’s episode. I truly appreciate it, I truly appreciate anyone who’s out there paying attention, listening, and trying to get the most out of these Morning Mindset episodes. We’ll talk to you again, real soon.


[OUTRO]

♫ Trenches by Pop Evil ♫

*Alex*

Thank you for spending time with us today. To get show notes, submit a topic request, for more from your host Paul G. Markel, visit MorningMindsetPodcast.com. That’s MorningMindsetPodcast.com. Please leave a review of this podcast on your favorite podcast player, we appreciate your time & effort, and we look forward to reading your honest feedback.