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Morning Mindset with Paul G. Markel


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Aug 7, 2018

Sender, Message, and the Receiver are the three aspects or components of effective communication. If all of them are not in line and cooperative, then things will be lost.

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Episode Transcription

[INTRO]

♫ Trenches by Pop Evil ♫

*Alex*

Welcome to Morning Mindset. A daily dose of practical wit and wisdom with a professional educator & trainer, Amazon best selling author, United States Marine, Television and Radio host, Paul G. Markel. Each episode will focus on positive and productive ways to strengthen your mindset, and help you improve your relationships, career goals, and overall well-being. Please welcome your host; Paul G. Markel.


*Professor Paul*

Okay, let's get this rolling, that's getting Morning Mindset started one more time and welcome back. I am your host Paul Markel, thank you for joining me and for being a part of the Morning Mindset experience. Yes indeed. So if we want to live a positive and productive life, you do, I do, we do, we should at least, right? One of the ways that we can lead a positive and productive life, is to exercise effective communication.

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Now this communication could be verbal, it could be written, it could actually be hand gestures. It could be expressions, there's a lot of types of communication, but regardless of the type of communication whether it's verbal or if it's video or it's written or what have you. There are three basic aspects to communication, and when communication breaks down between you and another person, or between you and a group or between your boss and you or what have you, if there is a problem with communication, if there is a miscommunication, well you have a problem in one of the three aspects.

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The aspects are very simply the sender the message and the receiver. Did you get all that? The sender, the message, and the receiver. There are three aspects of communication, and when I was going through leadership training, many moons ago and instructor training many moons ago. We had to focus on these. Okay, so the sender. That in this case, that would be You.

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Are you delivering the message? Are you delivering the message in a manner which the receiver can get to? Alright for instance, really super simple. If your mom or dad does not know how to text or use texting. I have a father who does not text, he does not have the ability to text. He doesn't use his mobile phone for texting.

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He has a flip phone, and he opens it and turns it on when he wants to make a call and that's it. So if my desire was to send him a text, it doesn't matter what the message is. He's not going to get it because he doesn't have the ability, right? So as the sender, I need to make sure that my method of delivering the message is a good method.

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Alright, for instance reaching you when I decided to do the Morning Mindset podcast, I decided to use the iTunes podcast format instead of video. We were doing video previously, but the problem with the video was that not everybody could or would be able to take the time to watch it. I know you can take video, and you can just listen, but I understood that the best way to deliver my message would be through an audio podcast format.

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So as the sender I made that decision now the message the next part is the message. What are you trying to say? What information are you trying to deliver or are you even trying to deliver information? Maybe it's an interrogative, that means a question. Maybe you're trying to seek information from the person who's receiving your message. Maybe your message is actually a question, are you phrasing that message properly? Are you phrasing it in a way and stating it in a way so that the receiver can understand it?

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Now the receiver on the other end, the persons whose getting your message, so you're sending it. You got the message and the receiver. Now, sometimes it doesn't matter and I found this ladies and gentlemen, trust me. I have found this quite often in my mission to educate the masses, in my mission to deliver information via video or written word or audio spoken word, or what have you, that I will choose a method I will deliver a message the best to the best of my, what I think is the best of my ability and the receiver doesn't get it.

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They don't understand it, they don't realize it and they say “Well if the receiver-” and this is the funny part. When the receiver doesn't understand the message that you are delivering as a sender, what they will do is they will turn it around and they will say to you “You didn't send me the message” right? You didn't communicate it correctly.

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Now that may be true. But it may also be not true as well. Often as the receiver of the message, we allow our prejudices to distort the message, or we will infuse our own personal emotions and feelings into the message. I have encountered this so many times that I can't even possibly count. I have encountered it so many times, it's one of those if I had a dime for every time someone missed the point or deliberately didn't didn't get it, I would be a millionaire. It's not always the sender and the message that are the problems.

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Sometimes the receiver doesn't get the message, because instead of just taking the message for what it is. They view the message through their own prism of emotion and prejudice. Yes, indeed. Yes, indeed and that happens quite often, and I know that I've been the victim of the Prejudice of the receiver.

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I'll deliver a message that I believe is pretty clear and concise, and the receiver won't get it or they will push back and say that's wrong. It's you know, “I don't get it. I don't see what you're saying” or that they'll respond in a way, that I never expected them to respond. Like why in the world are they responding that way?

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Then I have to realize that the reason that they're responding to my message in that way, is because they've viewed the message based upon their own personal feelings and prejudices. Now some would tell you, they're like “Well if that is the case Paul, you need to craft your message in a different way so that that person can receive it better or they're better able to receive it.”

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Aha. But if the message is a broad message, let's say you are the boss, right, or you are a leader or you're in charge of multiple people. 4-5-6-10-100, maybe you're in the military and you have a platoon or a company or a battalion you're delivering the message. Now you cannot craft that message for every individual listener. It's impossible, heck if you're delivering a message to three people in a team. You can't change alter and craft that message for each individual person based on their own feelings and experiences.

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It's up to them to receive the message. Okay, so communication. You’re like “Man, I never thought about that. That's a lot of aspects.” Yes, indeed it is. Now if you were to deliver a message to one specific person, then you can indeed craft your message, for that person individually. Which can always, you can't do it for groups and in the large bodies of people.

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So what you have to do as the sender is you have to break the message down to the most, I guess user-friendly version that you can come up with. But if we want to be able to deliver communication, if we want to live a positive and productive life, we need to be able to communicate as effectively as possible, and any time there's a breakdown in communication.

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The breakdown is either the sender or the message or the receiver or a combination thereof, and if you're having problems if you're having trouble getting through to a person or a group of people what you may need to do is go back and examine it say, okay. Wherein does the problem lie? Wherein does the problem lie?

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Does it lie with the sender? Does it lie with the message or does it lie with the receiver? Once you figure that out you can make it better, and so that everyone can get it. Alright. That's it for today. I am your host Paul Markel. Thank you very much for joining me. I'll talk to you again, real soon.


[OUTRO]

♫ Trenches by Pop Evil ♫

*Alex*

Thank you for spending time with us today. To get show notes, submit a topic request, for more from your host Paul G. Markel, visit MorningMindsetPodcast.com. That’s MorningMindsetPodcast.com. Please leave a review of this podcast on your favorite podcast player, we appreciate your time & effort, and we look forward to reading your honest feedback.